Returns & Exchanges
At Odette, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is handled with elegance and ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing